WHO ARE WE?

The Data Controller is 

Acorai AB

Kivra: 559215-3794, 

106 31 Stockholm, 

Sweden

Email: hello@acorai.com

We have appointed a DPO that you can contact at dpo@acorai.com.

LINKS 

Our website may contain links to websites operated by third parties. We are not responsible and have no control over how they operate or how they process data. We encourage you to read their privacy notices before using those websites.

WHAT TYPES OF DATA DO WE PROCESS AND WHY?

1. Browsing data

The information systems and software procedures relied upon to operate this website acquire personal data as part of their standard functionalities; the transmission of such data is an inherent feature of Internet communication protocols.

This data category includes the IP addresses and/or the domain names of the computers and terminal equipment used by any user, the URI/URL (Uniform Resource Identifier/Locator) addresses of the requested resources, the time of such requests, the method used for submitting a given request to the server, returned file size, a numerical code relating to server response status (successfully performed, error, etc.), and other parameters related to the user’s operating system and computer environment.

These data are necessary to use web-based services and are also processed in order to check the functioning of the services.

Data will be deleted after fulfilling these purposes.

2. Data communicated by the user

a) when you contact us:  if you send us an e-mail message to the addresses listed on the website or if contact us through the “Contact Acorai” button, we will process your data (name, address, e-mail, content of the message) only to respond to your requests (the legal basis, i.e. the basis required by law for processing your data, is the performance of a contract or pre-contractual measures taken at the request of the person concerned – Art. 6(1)(b) of the General Data Protection Regulation “GDPR”).

b) when you subscribe to our newsletter: if you give us your consent, we may process your name, surname and e-mail address, to send you communications about our products, services or events offered by us or our business partners. The legal basis is consent – Art. 6(1)(a) GDPR).

c) when we have to fulfil legal obligations or defend a right: if necessary, your data may be processed to fulfil a legal obligation or an order from the Authority or to defend or enforce a right of the Controller in court (the legal bases are the fulfilment of legal obligations – Art. 6(1)(c) – and the legitimate interest of the Controller – Art. 6(1)(f)).

3. Cookies

Cookies are small text files stored on users’ devices by the server of the website they are visiting and contain information about the user’s navigation that can be read by the same server in subsequent browsing sessions. Cookies do not harm the device and enable a better browsing experience.

Our Website uses cookies. To know more about the cookies we use on our website, please refer to our Cookie Policy 

ARE YOU UNDER ANY OBLIGATION TO GIVE US YOUR DATA?

You are under no obligation to provide us with your data. Everything is optional. However, if you would like to receive an answer to your questions, you will have to provide us with the above information.

If you do not give your consent to receive marketing communications, you will not be updated on our services, news, offers and events.

WHO DO WE COMMUNICATE YOUR DATA TO?

Personal data is processed by company employees duly authorised to process them.

They are also communicated to third party companies and/or external consultants that we use to provide you with specific services (e.g: IT and application service providers, website hosting providers, business consultants, etc.), appointed as our Data Processors.

Personal data will also be communicated to third parties, public and/or private, only if we are required by law or regulations to do so.

DO WE TRANSFER YOUR DATA?

We store your data in Europe. However, in the course of our business, we may use suppliers located outside of the EU/EEA. 

In any case, data is only transferred if appropriate safeguards required by data protection legislation are in place, such as through standard contractual clauses approved by the European Commission.

You can request further information on the transfer and/or a list of suppliers operating abroad from our DPO at the address above.

HOW LONG DO WE RETAIN YOUR DATA?

The data you provide us through contact forms or through spontaneous emails will be retained for the time needed to reply to you and, in any case, for a maximum of three months.

Your name and email address collected to send you marketing communications will be retained for 24 months, unless you withdraw your consent.

YOUR RIGHTS

You may request, at any time, access to your personal data, rectification, deletion of the same in the cases provided for by art. 17 of GDPR, restriction of processing in the cases provided for by art. 18 of GDPR, a copy of the data we process about you, in a structured format in common use and readable by automatic devices (right to portability)

You may withdraw your consent to receive marketing communications at any time.

You may lodge a complaint with the relevant Data Protection Authority if you believe that your rights have been violated.

You may also object to the processing of personal data relating to you in the case of direct marketing and if the cases referred to in Article 21 of GDPR apply, stating the reasons justifying the objection.

If you wish to exercise any of these rights, you can contact us at hello@acorai.com.

CHANGES TO THE PRIVACY POLICY AND OUR DUTY TO INFORM YOU OF CHANGES

We keep our privacy policy under regular review and may modify and revise it occasionally. Any information we collect is subject to the privacy policy in effect at the time such information is collected.

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Therefore, we encourage you to review it from time to time to stay informed of how we process your data.

This policy was last updated on January 17th 2024.

Contact Us

If you have any questions about this Privacy Policy, You can contact us: hello@acorai.com